Three reasons why you need measurements!
Over the past few weeks, I have written various articles about Continuous Improvement (CI) and using Continuous Improvement with AI and RPA. These articles touch upon how to use CI in your business and with AI. But one thing that is important to note is that regardless of the size of your business, measurements or KPIs (Key Performance Indicators) are needed. It is essential to understand what is going in your business, and the only way to do this is through measurements. There are three reasons why you need measurements. My friend Gemma Jones reminds us that we “always try to speak with data. Opinion is like gossip….sometimes it’s true, often it is not.” Without data, we can not speak clearly about the state of our business or tell the right story.
Measurements are an essential part of your CI journey regardless if you are on a personal or business journey. To determine and next steps with your CI Plan, you need to know your Point A (starting point) and then develop your Point B (goal). Measurements are required at both points. It allows you to determine where you are. Measures of success are just more than how your business is doing. These measurements will help you to decide on your next steps if you are on the right path and if you are hitting the personal growth you want. While it might not seem like it, these numbers will reflect how well you are doing. The numbers represent your story, no matter how well or bad things are. They will affect your personal growth, and to see real progress and to feel empowered, you need to see the numbers. Behind these numbers, you will feel an emotional attachment. If the numbers are positive, it will bring you great joy, but if the numbers are negative, they will bring discomfort.
The reasons why you need measurements
There are different arguments on the type of measurements that you should use within your business or personal growth. Still, in this article, I want to show why you need measurements. It is essential to see why these measurements are so important.
To tell your story
If you do not have measurements, you will not have the data to tell the real story. If you are not speaking with data, we are not able to tell the story to those important people around us. The data can be simple! Do not make it to complex.
To know where you are!
This may seem like the obvious one, but many of us do not know where we stand. If you are not collecting data, you will miss some important things:
- Are you on track toward your goal?
- Do you need to readjust or pivot?
- Are your employees truly happy?
- Are your customers satisfied?
- What are the costs in your business?
To know your measure of success
How can you measure your success? Or how do you know if you met your goal? This is why you need to track data for your small and big goals. When you reach your goal, the data will allow you to know if you can celebrate. Remember, you need to celebrate along the way!
Collecting measurements should not be a daunting task. It will be the opposite because the data can helps you to tell your story, to know where you are, and to know your measure of success. As things progress, the data will allow you to see if you are headed in the right direction or if you need to adjust. Continuous Improvement will enable you to adapt and move forward to your goal. Collecting the data will allow you to move forward faster, even if you have to take a step(s) back. Collecting the data is a step forward in Continuous Improvement!
Are you collecting data? If yes, why? If no, why?
If you would like to about how to collect the data or why it is beneficial to you, let’s set up some time to talk.